Vehicle Ready
“Hi Ben, your vehicle is ready for pickup. We are open until 5:30 pm today.”
Exclusive MTA NSW & MTA ACT member pricing across every offer, plus a 30 day full platform trial.
Exclusive MTA NSW & MTA ACT Member OfferMore jobs.Less admin.More Google reviews.
Coax helps your workshop convert more customer enquiries into booked and paid work. Capture calls, texts, email, website chat and social enquiries in one shared customer history, automate follow-up and Google review requests, and keep the whole team moving without double handling.
At least 20% off + 30-day full-platform trial
Built for busy workshops
Turn missed calls and enquiries into booked work
Slow replies and missed follow ups cost workshops booked work.
Coax keeps calls, texts, email, website and social enquiries in one thread, so your team can respond faster.
No customer platform today? No problem. Coax works with the channels your workshop already uses.
Turn missed calls into booked work
Text the customer back, answer the question and keep the booking moving without tying up the front desk.
Keep every conversation together
Calls, SMS, email, DMs, forms and reviews live against one customer instead of across personal devices.
Quote and collect payment faster
Send the quote in the conversation, capture approval and issue a payment link without another round of phone tag.
Automate follow up and review requests
Schedule confirmations, reminders and customer updates, then trigger Google Review requests at the right point in the journey.
Select the product screen to view the full conversation.
Service Due
“Hi Ben, it has been six months since your last service. Reply to book a time.”
Estimate Ready
“Hi Ben, your estimate and vehicle photos are ready. Review them in this conversation.”
Coax in action
See how Coax keeps customer conversations moving.
A short look at calls, messages and follow up working together in one thread.
Three exclusive MTA offers
Choose the offer that matches where your workshop is today.
Choose core customer communication, the complete communication, phones and AI package, or a better member price when moving from another provider.
Corecommunication
MTA Essentials
For workshops that need core customer communication
$279/mo$349/mo
Save 20%
The customer response essentials: every core channel, reviews, payments, automations and workshop software integration.
- One inbox for SMS, MMS, email and social DMs
- Google Reviews, payments, quotes and automations
- MechanicDesk and workshop software integration
- Mobile, browser, tasks, notes and lead source visibility
Communication, phones & AI
Most PopularMTA Complete
For workshops ready to connect the complete customer operation
$550/mo$700/mo
Save $150/mo
Everything in MTA Essentials, plus Coax Phones, Command Centre, social comments and the complete AI team.
- Coax Phones, call intelligence and Command Centre
- AI Receptionist, Scheduler and Admin Enrichment Agent
- Social comments with AI reply and categorisation
- Unlimited contacts and setup completed for you
Already paying a provider?
MTA Switch & Save
For workshops already paying another customer platform
We beat your bill
Comparable package guaranteed
Upload your latest invoice. We confirm the member rate, prepare your setup and bring across what your current provider allows.
- Price matched and beaten on a comparable package
- Keep your workshop number where porting is available
- Bring contacts and history across where supported
- Guided preparation with no unnecessary workshop downtime
All prices exclude GST.
Calls with context
The next person already knows what happened.
Coax gives the workshop useful context before the call, keeps the team productive during it and leaves a clear record when it ends.
Before the call
See who is calling and the useful customer context before you answer.
During the call
Keep replying to customers while the call is active and the workshop keeps moving.
After the call
Keep the recording, transcript, summary and action items on the customer record.
Shared voicemail
Any authorised team member can see the message, understand it and take the next action.
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Workshop integration
Keep the workshop context. Add the customer conversation.
Coax connects with MechanicDesk and other workshop software workflows so your team can communicate without losing the customer and job context they already rely on. Exact integration capabilities are confirmed during setup.
Exclusive FREE Trial for Members
Try the complete Coax platform for 30 days.
Verified MTA NSW & MTA ACT members can experience every feature before choosing an ongoing package. No charge during the trial; standard billing begins only if you continue. Supplier and usage charges may apply.
Start my 30 day MTA Trial30 full days
Every platform feature
MTA members only
Feature comparison
MTA Essentials or MTA Complete: see every inclusion.
The member discount is already built into both prices. See exactly where the two packages differ.
| What your workshop gets | MTA Essentials$279/mo | Best valueMTA Complete$550/mo |
|---|---|---|
| Inbox, channels and CRM | ||
| Chat widget and contact forms | ||
| SMS, MMS, email and DMs | ||
| Two way SMS and MMS | ||
| Gmail and Outlook connection | ||
| Meta/Facebook and Instagram DMs and Lead Ads | ||
| Tasks and notes | ||
| Scheduled messaging | ||
| Unlimited contacts | ||
| Automation, marketing and sales | ||
| Google Review automation | ||
| Self service automations | ||
| SMS marketing and bulk messaging | Usage fees apply | Usage fees apply |
| Payments and quotes | ||
| Lead source visibility | ||
| Integrations and apps | ||
| MechanicDesk and workshop software integration | ||
| iOS, Android and browser | ||
| Custom domain for links | ||
| Optional extra | ||
| Calls and Coax Phones | ||
| Call forwarding | ||
| Coax Phones | ||
| IVR and ring groups | ||
| Branded and custom greetings | ||
| Record and transcribe every call | ||
| AI summary of every call | ||
| Incoming call AI announcement | ||
| Command Centre and social comments | ||
| Live calls and live transcription | ||
| Active team member visibility | ||
| Listen in and coach live | ||
| Advertising and page comments | ||
| AI comment reply and categorisation | ||
| Hide and flag identification | ||
| AI assistants and agents | ||
| AI Receptionist | ||
| Voice to SMS AI transfer | ||
| AI Scheduler | ||
| AI Admin Enrichment Agent | ||
| AI Assistants and Agents training ground | ||
Choose a package, then open only the feature groups you want to check.
MTA Complete
Communication, phones and AI
Inbox, channels and CRM8 of 8 available
Chat widget and contact formsIncluded
SMS, MMS, email and DMsIncluded
Two way SMS and MMSIncluded
Gmail and Outlook connectionIncluded
Meta/Facebook and Instagram DMs and Lead AdsIncluded
Tasks and notesIncluded
Scheduled messagingIncluded
Unlimited contactsIncluded
Automation, marketing and sales5 of 5 available
Google Review automationIncluded
Self service automationsIncluded
SMS marketing and bulk messagingUsage fees apply
Payments and quotesIncluded
Lead source visibilityIncluded
Integrations and apps4 of 4 available
MechanicDesk and workshop software integrationIncluded
iOS, Android and browserIncluded
Custom domain for linksIncluded
WhatsAppOptional extra
Calls and Coax Phones7 of 7 available
Call forwardingIncluded
Coax PhonesIncluded
IVR and ring groupsIncluded
Branded and custom greetingsIncluded
Record and transcribe every callIncluded
AI summary of every callIncluded
Incoming call AI announcementIncluded
Command Centre and social comments6 of 6 available
Live calls and live transcriptionIncluded
Active team member visibilityIncluded
Listen in and coach liveIncluded
Advertising and page commentsIncluded
AI comment reply and categorisationIncluded
Hide and flag identificationIncluded
AI assistants and agents5 of 5 available
AI ReceptionistIncluded
Voice to SMS AI transferIncluded
AI SchedulerIncluded
AI Admin Enrichment AgentIncluded
AI Assistants and Agents training groundIncluded
How the member rate works
Straightforward pricing, with the important details up front.
Verified MTA NSW & MTA ACT members only
Minimum 20% off while membership remains active
Flexible monthly terms with 30 days' notice to cancel
Prices exclude GST
One workshop and one number per plan
Groups with multiple locations and dealerships are quoted separately
WhatsApp and SMS marketing may attract usage or additional charges
Working Proof
Elite Automotive is an MTA member workshop and a live Coax customer.
🇦🇺
Australian Owned
Coax is Australian owned and operated, with support during the hours you need.
Try the Full Platform
Verified members can experience every Coax feature for 30 days before choosing an ongoing offer.
FAQ
The MTA member offer, explained clearly
Who is eligible for the 30 day full feature trial?
The 30 day offer is exclusive to verified MTA NSW & MTA ACT members. Standard offers for other customers remain unchanged.
What is included during the 30 day trial?
Members can trial the complete Coax platform, including the features in MTA Essentials and MTA Complete, before selecting an ongoing package.
What happens when the trial finishes?
Choose MTA Essentials, MTA Complete, or confirm an MTA Switch & Save package with the Coax team. The ongoing member rates exclude GST.
Can Coax help us move from another provider?
Yes. Upload your latest invoice for an equivalent package comparison. Coax will confirm the member rate and what can be imported or ported before the move begins.
Choose the right MTA offer for your workshop
Start with customer communication, add phones and AI, or switch from another provider.
Coax offers verified MTA NSW & MTA ACT members three workshop specific paths: MTA Essentials at 279 dollars per month plus GST, MTA Complete at 550 dollars per month plus GST, and MTA Switch and Save for workshops moving from another provider. Every offer includes exclusive member pricing and access to a 30 day full platform trial. Coax unifies calls, SMS, email, social messages, reviews, payments, workshop integrations and AI assisted workflows in one customer thread.