Industries
Automotive
Dealers, mechanics, smash repairs & more
Real Estate
Leads, inspections & offers in one thread
Healthcare & Dental
Patient bookings, reminders & follow-ups
Hospitality
Restaurants, bars, cafés, function spaces & clubs
Retail & E-commerce
Orders, support & post-purchase care
Ecommerce
Platforms connected to Coax
Mortgage Broker
Leads, applications & client updates in one thread
Tourism
Bookings, enquiries & guest comms in one thread
Maintenance / HVAC
ServiceM8, simPRO & Service Titan integrated
Bikes / Scooters
Bicycles, e-bikes & e-scooters
Channels
Meta DMs
Enrich, bring to action, know where the sale came from
Phone Calls
Call history & context in one thread
WhatsApp
WhatsApp Business. Enable Coax number or bring your own
Gmail / Outlook
Email in the thread with every other channel
Chat Widget
Captures details, starts SMS. Templated or AI.
SMS
Text messages in one thread with your customer
Lead Ads & Messenger Campaigns
Every conversion location in Coax. AI qualifies and closes.
Google Reviews
Review notifications & replies in your thread
Click to Dial
One-click calling from any browser tab
Browser Dialer
Make & receive calls without leaving the tab
Mobile App
Full Coax experience on iOS & Android
Warm Transfer
Brief your colleague before transferring
Call Forwarding
Forward calls to any number or device
Cascade Ring
Ring devices & users in sequence
Simultaneous Ring
Ring all devices & users at once
IVR & Auto-Attendant
Route callers to the right team
Call Recording
Record, transcribe & summarise every call
Missed Call Text Back
Auto-SMS the caller when you miss a call
Voicemail
Transcribed, summarised & AI-ready
VoIP Phone System
Enterprise-grade VoIP built for business
International Calling
Call 100+ countries at competitive rates
Command Centre
Live call dashboard with AI voice agents
AI Assistant
Agent Capabilities
Rego lookup, create orders, Xero invoicing & more
Knowledge Base
Teach your AI with every channel & your docs
Department Ownership
Sales, service, support - pick what it runs
System Access
Read & write across Shopify, Xero, CRM & more
How Can AI Help Me?
Tell us your business, we'll show you how
Features
Unified Waterfall
Every channel, one thread per person
SMS Campaigns
Two-way SMS, not one-way blasting
Integrations
Shopify
Sync orders, customers & conversations
Neto
Connect your Neto store to Coax
WooCommerce
WordPress orders & customer data linked
FareHarbor
Tours & activities bookings synced
simPRO
Field service management synced with Coax
ServiceM8
Jobs, scheduling & customer data connected
Service Titan
Enterprise field service platform integrated
Retail Express
POS & retail management synced with Coax
And 800+ Integrations
Explore all platforms connected to Coax
Custom Lithium
Coax AI solving WISMO for dangerous goods freight
Dobinsons Spring & Suspension
From 3.6 to 4.3 stars with MYOB Acumatica integration
Battery Zone
156% increase in Google Reviews across 6 locations
Lending 4 U
From 7 to 100+ five-star Google Reviews
Brunswick Bowling Club
20x peak enquiry volume, higher revenue per booking
Coax vs Podium
Saved $10k/yr, 156% more reviews
Coax vs Gorgias
Full comms, not just a helpdesk
Coax vs Gladly
SMB pricing, not enterprise
Coax vs Intercom
True omnichannel, not just chat
Coax vs Zendesk
Threads not tickets, 45-min setup
Coax vs Freshdesk
All-in-one, no add-on fees
Continue to Calendly
Get started
Book a demo or grab yourself a trial. One platform for all your communications - no commitment until you're ready.
