Our platform is simplicity at best. The chat window is where you can chat with customers from any platform in one place.
With Coax, you focus on one customer and their need at a time with all the context and history of the chat in the same place under their name. No more disjointed conversations.
Whether the chat starts from a contact form, it can continue over email or SMS and then over to socials without navigating away.
By organising the conversations under each customer’s name rather than by platform, we centre your leads and not where they came from.
Customer first
Talk to your customers in real time. See all your customer enquiries at a glance and reply easily.
Connect socials and emails
Connect your business social accounts and switch between social media enquiries and your emails within the same chat window.
SMS and MMS plus automations
Send texts, pictures or videos. It all shows up in the same place. Set up automation or use templates to quickly respond to customers enquiries.
Build custom contact forms
Create custom Contact Us forms that get you all the info you need from customers. The forms will automatically show up under that customers name.
Custom chat widget
The chat widget allows your customers to fill a simple form and you’ll get their response right in Coax. Try it for yourself with the chat widget below!
Free 14 day trial or a personal demo to see it for yourself.
