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Every business relies on phone calls.

However, managing calls, voicemails, and follow-ups can be overwhelming.

With Coax, all your phone calls show up in the chat under the customers name. You can replay conversations from start to finish and takes notes in the contact card attached as to what the customer’s need was.

Did you miss a customer call? That’s a worry of the past.

If you miss a call, an automated response can be sent to your customers that will notify them of your business hours and when they can expect to hear back from you.

This means that Coax is tracking and keeping up with all of your phone calls.

Maximize your communication potential:

  • Trigger automatic text replies to missed calls and continue chatting.
  • Seamlessly continue conversations via text, social media, or email.
  • Keep track of customers’ chats, no matter where they come from.
  • Respond to voicemails with links or documents directly from the same chat window.

How to integrate Coax with phone calls:

  1. Connect your Coax and Phone accounts under settings.
  2. Set up your webhook with the help of Coax’s support team.
  3. Enjoy a match made in communication heaven, boosting your business’s efficiency and customer engagement.

Take charge of your phone call communication and supercharge your business with Coax and WildJar’s Integration. Try Coax’s 14-day free trial today and revolutionize your customer interactions!

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