Automations

Drag & Drop Automation

Automations enable you to automatically send messages to your customers based on specific actions or keywords in their messages. Automations work across features for unlimited possibilities that save you time!

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Our automations work hard for you.

Automations work across features, from the Customisable Contact Card to the web widget, an email, socials or SMS. We created unlimited buildable automation across the whole app so you can save time and get back to growing your business.

 

The possibilities are endless

From welcoming new customers to expressing gratitude for their business, Coax offers a wide range of possibilities to keep you effortlessly connected.

 

Coax Features

  • Email
  • MMS
  • Forms
  • Delacon
  • Teams
  • Facebook
  • SMS
  • Instagram
  • Shopify
  • Gmail
  • Phone
  • Outlook
  • Wildjar
  • Avanser
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Customer first

Talk to your customers in real time. See all your customer enquiries at a glance and reply easily.

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Connect socials and emails

Connect your business social accounts and switch between social media enquiries and your emails within the same chat window.

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SMS and MMS plus automations

Send texts, pictures or videos. It all shows up in the same place. Set up automation or use templates to quickly respond to customers enquiries.

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Build custom contact forms

Create custom Contact Us forms that get you all the info you need from customers. The forms will automatically show up under that customers name.

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Custom chat widget

The chat widget allows your customers to fill a simple form and you’ll get their response right in Coax. Try it for yourself with the chat widget below!