Frequently Asked Questions

Curve Curve Curve

Coax is a communication app designed for your business. It consolidates all your customer communications in one place, allowing you to connect, engage, and close deals. Simply log in to Coax to see all your customers’ messages from every platform, they choose how they connect with you. You reply to them. Relationships are easy.

Coax streamlines your communication channels, enabling you to respond to leads faster, close deals quicker, and provide exceptional customer service. It eliminates the hassle of multiple inbox logins and empowers you to connect with real people and close real deals.

Yes, Coax is available on both web and mobile platforms. You can access it seamlessly whether you’re at your desk or on the go.

Absolutely! The Coax app will be compatible with both iOS and Android devices very soon. For now, you can use the Coax mobile web version to make sure your getting back to your customers on the go.

Signing up for Coax is quick and easy. Visit our website or download the app, and follow the simple registration process to create your account. Start streamlining your communication today!

Coax offers a range of powerful features to manage customer conversations efficiently. From consolidated chat views to drag-and-drop automations, send and receive files, images or videos in chat. It allows you have everything you need to provide prompt and personalized responses to your customers.

Yes, you can! Coax allows you to customize the app to match your brand’s identity. Edit the chat widget, emails, embeddable forms, your brand logo and colours can be adjusted to match and create a personalized experience that aligns with your business.

Of course. All data is encrypted at rest and in transit and we’ve passed CASA requirements for integrations with channel providers.

We host your data in reputable and secure data centres located right here in Australia.

Yes, you have full control over your Coax subscription. You can cancel at any time. The subscription will end at the end of the monthly or annual billing cycle.

No, there are no hidden fees or charges with Coax. We believe in transparency and providing a straightforward pricing structure for our users.

We’re here to help! If you have any questions or need support, you can reach out to our dedicated support team [provide contact details] or visit our comprehensive help center for FAQs and resources.

Contact Us

You can use the form or the live chat window to reach us. We’ll get you the help you need in no time at all.

👋 How can we help?