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Neto and Coax mean better business

Now, with Coax, Neto users will have full visibility to Coax when a customer places an order on Neto. The chat will update when the order status changes, giving you full visibility to provide customer support whenever you need to.

What Neto and Coax can do for you

  • A new customer in Neto creates a new contact in Coax

  • When a new order is received, that activity shows in the customer chat and you get a notification

  • When the order is sent, that activity is in the customer chat and you get a notification

Once connected, your customers will be synced for two way communication across used platforms. You’ll be able to see their order history, provide them with draft orders to fulfil purchases, and send them a review straight to your connected Google My Business listing once it’s all said and done.