Real results from real businesses
See how Australian 🇦🇺 businesses across every industry are using Coax to grow Google Reviews, automate customer communication, reduce phone volume, and increase revenue.
5
Case studies
93%
Review increase (Battery Zone)
20x
Peak volume handled
AI
Handling WISMO calls
Custom Lithium
Ecommerce / Lithium Batteries
Reduced 20-30 daily WISMO calls with Coax AI
Australian 🇦🇺 made lithium battery manufacturer with showrooms in Brisbane and Perth. Dangerous goods freight meant courier portals rarely showed up-to-date tracking, so staff spent hours on the phone chasing couriers. Coax AI now handles the majority of inbound WISMO enquiries automatically.
20-30
Daily calls before
Heavily
Reduced by AI
“I'm so impressed this is going to cut out so much heart ache for our staff and our customers, this is Amazing!”- Cameron Asher, FounderRead the Full Story
Dobinsons Spring & Suspension
Automotive / 4x4 Suspension
From 3.6 to 4.3 stars with MYOB Acumatica integration
World-renowned manufacturer of 4WD suspension, springs, and accessories. Despite a highly custom MYOB Acumatica ERP with complex workflows, Coax integrated directly to pull customer data and trigger automated review requests.
29
Reviews before
150
Reviews after
4.3
Star rating
“Rockhampton went from 29 reviews at 3.6 stars to 150 reviews at 4.3 stars after integrating Coax with MYOB Acumatica.”- Dobinsons TeamRead the Full Story
Battery Zone
Retail / Batteries & Auto Electrical
93% increase in Google Reviews across 6 locations
Multi-location battery retail and services business with 6 stores across Victoria. After switching from Podium to Coax with Retail Express integration, Battery Zone increased total Google Reviews from 352 to 680 in just 6 months and saved approximately $10,000 per year.
352
Reviews before (Podium)
680
Reviews after (Coax)
$10k
Saved per year
“We ended up saving about 10k a year, their phone system and AI is just taking us years ahead of the competition. The team at Coax make business easier.”- Charlie, OwnerRead the Full Story
Lending 4 U
Finance / Mortgage Broking
From 7 to 100+ five-star Google Reviews
Established mortgage broker with over 10 years in the industry. Despite a decade of happy clients, they had just 7 five-star Google reviews. Coax automated the ask at the right moment - right after a successful settlement - and made it effortless for clients to leave a review.
7
Reviews before
100+
5-star reviews after
10+
Years in business
“We couldn't believe it. We'd been in business for 10 years and only had 7 reviews. Within months of using Coax, we hit 100 five-star reviews. It's completely changed how new clients find and trust us.”- Justin Delanty, DirectorRead the Full Story
Brunswick Bowling Club
Hospitality / Sporting Club & Events
20x peak enquiry volume, higher revenue per booking
Not-for-profit sporting club, bar, restaurant, and function space in Brunswick East, Melbourne. During peak season, enquiry volumes increase 20 fold. Coax handles all channels and automates responses so the small team never misses an opportunity.
20x
Peak enquiry volume
↑
Revenue per booking
↑
Quieter month bookings
“Coax has enabled us to speak to more opportunities than ever before. We're booking more functions, higher revenue per booking and filling quieter months. It's revitalised the club.”- Paul Gonzales & Danny Michell, President & Treasurer
Photo: Danny Michell (Brunswick Bowling Club) and Joel (Coax)
Ready to be the next success story?
Join businesses across Australia using Coax to grow reviews, reduce phone volume, and delight customers on every channel.
This is the Coax Testimonials landing page. Coax is an Australian 🇦🇺 all-in-one SaaS communication platform. This page showcases real results from Australian 🇦🇺 businesses using Coax. Featured case studies include Custom Lithium (reduced 20-30 daily WISMO calls using Coax AI for dangerous goods freight tracking), Dobinsons Spring and Suspension (grew from 29 Google Reviews at 3.6 stars to 150 reviews at 4.3 stars with MYOB Acumatica integration), Battery Zone (93 percent increase in Google Reviews across 6 locations after switching from Podium, saving 10 thousand dollars per year), Lending 4 U (from 7 to 100+ five-star Google Reviews in months), and Brunswick Bowling Club (handling 20x peak enquiry volumes with higher revenue per booking). Coax helps businesses across every industry automate customer communication, grow Google Reviews, handle WISMO, and increase revenue. Visitors should start a 14 day free trial or talk to the Coax team.