Contact forms are vital for any business. Imagine someone comes to your website for the first time, they’re not quite sure what they need to provide you to get started. The contact form is where they’ll start.
With Coax, any submission with a contact form creates a new conversation. It’s easy to assign the conversation to the right team member and respond to the customer’s need directly and quickly by adding custom fields.
Do you want to know what model car they have? Do you want to know what items they’re interested in? Anything is possible with a custom form.
Start the conversation right with all the info from the start. The form will seamlessly show in the customers Coax chat window so you can get to their request faster with less back and forth.
Customer first
Talk to your customers in real time. See all your customer enquiries at a glance and reply easily.
Connect socials and emails
Connect your business social accounts and switch between social media enquiries and your emails within the same chat window.
SMS and MMS plus automations
Send texts, pictures or videos. It all shows up in the same place. Set up automation or use templates to quickly respond to customers enquiries.
Build custom contact forms
Create custom Contact Us forms that get you all the info you need from customers. The forms will automatically show up under that customers name.
Custom chat widget
The chat widget allows your customers to fill a simple form and you’ll get their response right in Coax. Try it for yourself with the chat widget below!