Contact forms are vital for any business. Imagine someone comes to your website for the first time, they’re not quite sure what they need to provide you to get started. The contact form is where they’ll start.
With Coax, any submission with a contact form creates a new conversation. It’s easy to assign the conversation to the right team member and respond to the customer’s need directly and quickly by adding custom fields.
Do you want to know what model car they have? Do you want to know what items they’re interested in? Anything is possible with a custom form.
Start the conversation right with all the info from the start. The form will seamlessly show in the customers Coax chat window so you can get to their request faster with less back and forth.
Within the chat with your customers and clients. It's a powerful tool for your business.