Unshackle your customers and let them text you. Our chat widget is a simple form that triggers a conversation on your customer’s phone. They then have your business number and can take the conversation anywhere.
How many times have you had to start a live chat conversation for support and then found that due to inactivity the conversation timed out? We’ve solved that.
That means that the customer can continue to chat to you from anywhere and you also now have their phone number recorded for future use. This also means that if the customer ever has more questions, they can save that number and text you at any time to connect. They can also call that same number and you’ll see the call recorded in their chat window.
With our chat widget, you can 👇
Create a fully customisable look and feel so the widget is seamless with your branding.
Use automated replies for out-of-business hours or keyword triggers.
Allow your customers to text you anytime from anywhere on their phone.
They can also call that same number and reach out with any questions.
Customer first
Talk to your customers in real time. See all your customer enquiries at a glance and reply easily.
Connect socials and emails
Connect your business social accounts and switch between social media enquiries and your emails within the same chat window.
SMS and MMS plus automations
Send texts, pictures or videos. It all shows up in the same place. Set up automation or use templates to quickly respond to customers enquiries.
Build custom contact forms
Create custom Contact Us forms that get you all the info you need from customers. The forms will automatically show up under that customers name.
Custom chat widget
The chat widget allows your customers to fill a simple form and you’ll get their response right in Coax. Try it for yourself with the chat widget below!
Free 14 day trial or a personal demo to see it for yourself.
