Coax is the Judge’s Pick and in Top 30 of the TMW 100 Awards
November 21, 2023
In chat reviews
Reviews
Coax simplifies reviews by having them in the chat so you can nurture your customer relationships even after your 5-star reviews come in.
Coax simplifies reviews by having them in the chat so you can nurture your customer relationships even after your 5-star reviews come in.
At the end of the customer journey, send your customers links to review your business. They’ll get a link to review you on Google. You’ll have the ability to see if a customer linked the link and get a notification once the review is complete.
When customers complete the review, you’ll get a notification in chat and can see the entire customer journey from the first message to the review. Any new activity, sale or question from the customer remains in the same chat, so you and your team always see the full context.
Customer first
Talk to your customers in real time. See all your customer enquiries at a glance and reply easily.
Connect socials and emails
Connect your business social accounts and switch between social media enquiries and your emails within the same chat window.
SMS and MMS plus automations
Send texts, pictures or videos. It all shows up in the same place. Set up automation or use templates to quickly respond to customers enquiries.
Build custom contact forms
Create custom Contact Us forms that get you all the info you need from customers. The forms will automatically show up under that customers name.
Custom chat widget
The chat widget allows your customers to fill a simple form and you’ll get their response right in Coax. Try it for yourself with the chat widget below!
Coax is the Judge’s Pick and in Top 30 of the TMW 100 Awards
November 21, 2023
Free 14 day trial or a personal demo to see it for yourself.
