Reviews

Simplified review requests for customers

At the end of the customer journey, send your customers links to review your business. They’ll get a link to review you on Google. You’ll have the ability to see if a customer linked the link and get a notification once the review is complete.

Continue the conversation after the review

When customers complete the review, you’ll get a notification in chat and can see the entire customer journey from the first message to the review. Any new activity, sale or question from the customer remains in the same chat, so you and your team always see the full context.