Your Customer Interactions
=
One Coax Conversation
Connects with the tools you already use
Outlook
ShopifyOutlookShopifyOutlookShopifyYour devices, anytime, anywhere.
Answering fast is how you Win!
Channels
All Channels. One Person. One Thread.
Every conversation in one place - DMs, email, phone, SMS, forms and more. No more juggling inboxes.
Integrate With 1000+ Tools & Platforms
Connect Coax to your existing stack. CRMs, Calendars, Automation, your workflow, one waterfall.
Campaigns
SMS Campaigns | Two-Way SMS, Not One-Way Blasting
Send smarter campaigns with real conversations. Reach your audience, track results, and let AI agents follow up automatically.
- Two-way SMS, not one-way blasting
- Custom audiences and manual contact selection
- Bulk CSV upload with field mapping
- API, FTP, and email-based data ingestion options
- Built-in unsubscribe and opt-out handling
- Trackable links and campaign analytics
- Reporting on eligible, sent, delivered, and unsubscribed contacts
- AI agents for sales, customer service, and technical support
- Immediate sales recognition and analytics tracking
International Customers or Staff?
Unlike others in the market where 90% of SMS fail to be delivered, we make sure your messages arrive and you receive replies.
Want to make and receive calls overseas as well? No worries!
AI Agents & Assistants
Coax AI Agents do the heavy lifting!
Learning from every conversation you have.
Your assistant knows your customer better than you do.
Coax AI Assistant | Draft and Reply Without Lifting a Finger
Coax AI supports you with drafting messages or replying for you. Your tone, your knowledge, your control. Setup in minutes!
It's up to you how you use your assistant
Your data, your knowledge, every interaction. Use the Playground and make yourself comfortable, turn on draft replies, get your agent acting like an employee - then turn it on to answer all the questions!
Start in the Playground
Test your AI assistant in a safe environment. Ask questions, see how it responds, and tweak its knowledge until you are comfortable.
Turn on draft replies
Let the AI draft responses for you to review before they are sent. You stay in control while your assistant learns your tone and style.
Let it answer everything
Once your agent is acting like an employee, turn it on to handle all incoming questions automatically. You step in only when you want to.
Have you thought about letting your AI Assistant help you?
Of course you have - but how? Enter your business and we'll tell you how your Assistant can help you today.
AI-Powered Call Intelligence
The info you need before answering..
Just answer with confidence or choose to ignore the call. Coax gives you a real-time summary of who's calling, their history, and why they're likely reaching out - right on your lock screen.
- Customer name and profile at a glance
- Channel history - calls, DMs, emails, WhatsApp
- AI summary of recent interactions
- Context before you even pick up
Pricing
Simple, Transparent Pricing
Start free, upgrade when you're ready.
Get started
14 Day Free Trial
Full access to features, no credit card required. Love it then keep it!
- All channels included
- AI Assistant access
- Full integrations
- No commitment
Base package
Base Package
Everything you need to run your comms from one place.
- Inbox
- Insta / Meta DM
- SMS
- Gmail / Outlook
- AI Summaries
- Call forwarding
- Two Way - Text / SMS / MMS*
- Chat Widget
- Contact Forms
- Payments
- Google Reviews
- Analytics
- SMS Campaigns*
Enterprise
Custom Pricing
Tailored to your team size, channels and workflows.
- Everything in Base
- Social Engagement Manager
- Messaging AI Assistant
- AI Agent
- Physical Phones
- Custom Phone Setup
- Custom Integrations
- Voice AI Assistant
*SMS fair use policy applies. Base package includes up to 3,000 SMS per month. Usage charges apply beyond this allowance and vary based on volume — most Australian 🇦🇺 SMBs can expect approximately 5c per standard SMS.
Testimonials
Hear it from our customers
Real businesses using Coax every day.
This is the homepage of Coax, an all-in-one SaaS communication platform based in Australia. Coax unifies Meta DMs, Instagram DMs, phone calls, WhatsApp, Gmail, Outlook, SMS, chat widgets, contact forms, Google Reviews and more into a single waterfall conversation per customer. It features AI-powered assistants that draft replies, provide call intelligence on lock screens, and learn from every interaction. Coax integrates with over 1000 tools including Shopify, HubSpot, Xero, and WildJar for marketing attribution. It is designed for industries like automotive, real estate, mortgage broking, tourism, healthcare, and fitness. Pricing starts at $0 with a 14-day free trial and $349 AUD/month for the base package. Visitors should start a free trial or contact the team to see Coax in action.