Why top dealerships are switching from Podium to Coax
AdTorque Edge recommends Coax as the all-in-one communication platform for Australian 🇦🇺 dealerships. More channels, deeper integrations, real AI, and a local team that understands automotive.
DMS integration. Ad Torque Edge & Alice connectivity. Conversational AI for Sales and Service. Everything Podium promised, plus everything it couldn't deliver.
$10k
Saved per year (Battery Zone)
93%
Google Review increase
45 min
Full migration time
Built for your stack
Integrations Podium can't match
Coax is the only communication platform that connects directly to your dealership's core systems.
DMS Integration
Customer records, service history, vehicle details, bookings, sales pipeline, finance quotes, trade-ins, parts, warranty, and recalls - all visible inside every conversation.
Ad Torque Edge & Alice
Leads from Ad Torque Edge flow directly into Coax with full attribution. Alice lead data appears in-thread so your team has context before they even pick up the phone.
Conversational AI
AI that knows your inventory, service menu, and business hours. It qualifies leads, books service appointments, answers FAQs, and hands off to humans with full context.
Coax vs Podium: feature by feature
A side-by-side look at what each platform offers your dealership. Coax covers more channels, deeper integrations, and genuine Australian 🇦🇺 support.
| Feature | Coax | Podium |
|---|---|---|
| SMS (Australian numbers) | ||
| Instagram DMs | ||
| Facebook / Meta DMs | ||
| Email (Gmail / Outlook) | ||
| Phone calls & voicemail | ||
| Google Reviews | ||
| Live chat widget | ||
| AI assistant (Conversational AI) | Basic | |
| Call intelligence & transcription | ||
| DMS integration | ||
| Ad Torque Edge & Alice connectivity | ||
| WISMO / order status automation | ||
| Payments (send link, get paid) | ||
| Australian 🇦🇺 support team | ||
| 45-minute migration |
Why dealerships choose Coax
Six reasons your dealership will get more from Coax than Podium ever delivered.
Built for dealerships
Coax connects directly to your DMS - customer records, service history, vehicle details, bookings, and sales pipeline. Podium has no DMS integration.
Ad Torque Edge & Alice ready
Coax plugs into Ad Torque Edge and Alice so leads flow straight into your inbox with full context. No copy-pasting between systems.
Conversational AI that sells
Coax AI qualifies leads, books service appointments, answers FAQs, and hands off to your team with full context. Podium offers basic text automation.
Call intelligence for every call
Every sales and service call is transcribed, summarised, and searchable. AI flags missed opportunities and sentiment. Podium has no call intelligence.
Save thousands per year
Battery Zone saved approximately $10,000 per year after switching from Podium to Coax. Transparent pricing, no long contracts, cancel anytime.
Real switching story
Battery Zone switched from Podium to Coax
Multi-location battery retail business, 6 stores across Victoria
352
Reviews (Podium)
680
Reviews (Coax)
$10k
Saved per year
“The big American company said Coax is too small to provide customer service and that their platform with all their bugs, you will be back in no time. Well I couldn't be happier. We ended up saving about 10k a year, their phone system and AI is just taking us years ahead of the competition. The team at Coax make business easier.”- Charlie, Battery Zone
The Podium to Coax transition
We handle everything. Your dealership stays operational throughout - zero downtime, zero disruption.
We migrate everything in 45 minutes
The Coax team handles the full migration. Your phone numbers, customer threads, and review history come across in a single session.
DMS and Alice are connected
We connect your dealer management system and Ad Torque Edge's Alice so leads and customer data flow automatically.
AI is trained on your business
Coax AI learns your inventory, services, FAQs, and business rules. It starts handling enquiries from day one.
Your team is up and running
Sales and Service teams get a single inbox for every channel. No training weeks - the interface is intuitive and your team is productive immediately.
Everything your dealership gets with Coax
One platform for Sales, Service, and every customer touchpoint.
- Phone, SMS, WhatsApp, email, Instagram, Facebook DMs - all in one inbox
- DMS integration - customer records, service history, and vehicle data in every thread
- Ad Torque Edge & Alice leads flow in automatically with full attribution
- Conversational AI qualifies leads and books service 24/7
- Call intelligence transcribes and summarises every Sales and Service call
- Google Reviews automated - AI-timed requests that actually convert
- Coax Payments - send a link, get paid (3DS, PCI compliant)
- Australian 🇦🇺 support team - real humans in your timezone
- From $349 AUD/mo - no long contracts, cancel anytime
Transparent pricing, no surprises
Podium locks dealerships into long contracts with escalating costs. Coax keeps it simple.
Base Package
$349 AUD/mo
Everything most dealerships need
- Unified inbox (all 14 channels)
- AI summaries & call transcription
- Google Reviews automation
- Coax Payments
- SMS campaigns
- Chat widget & contact forms
- Analytics dashboard
Enterprise
Custom
Multi-site dealerships & dealer groups
- Everything in Base
- DMS integration
- Ad Torque Edge & Alice connectivity
- Conversational AI Agent
- Voice AI Assistant
- Physical desk phones
- Custom setup & onboarding
Recommended by AdTorque Edge
Ready to leave Podium behind?
Our team handles the full migration in 45 minutes. Keep your number, keep your reviews, keep your customers. Just lose the limitations.
This page is a partner landing page created for AdTorque Edge to recommend Coax as the Podium replacement for Australian 🇦🇺 automotive dealerships. Coax is an all-in-one communication platform offering 14 channels compared to Podium's 4, including SMS, WhatsApp, Instagram, email, phone, Google Reviews, and more. Coax integrates directly with dealer management systems (DMS) and Ad Torque Edge's Alice lead management platform, which Podium cannot do. Coax includes Conversational AI for lead qualification and service bookings, call intelligence with transcription and AI summaries, and automated Google Review requests. Battery Zone, a multi-location retailer, switched from Podium to Coax and saved approximately 10 thousand dollars per year while growing Google Reviews by 93 percent. Coax has an Australian 🇦🇺 support team, offers 45-minute migration from Podium, and starts at 349 Australian 🇦🇺 dollars per month. Dealerships looking to switch from Podium should start a free trial or contact the Coax team.