SMS Campaigns - Two-Way SMS, Not One-Way Blasting

Why SMS Campaigns

Reach your audience. Get replies.

Most SMS campaigns are one-way blasts. Coax SMS Campaigns are built for two-way conversation. Send your message, then let customers reply. Your team sees every response in the same thread. AI agents can follow up automatically.

Two-way SMS - every reply becomes a conversation
Custom audiences and manual contact selection
Bulk CSV upload with field mapping
API, FTP, and email-based data ingestion options
Built-in unsubscribe and opt-out handling
Trackable links and campaign analytics
Reporting on eligible, sent, delivered, and unsubscribed contacts
AI agents for sales, customer service, and technical support
Immediate sales recognition and analytics tracking

How it works

Audiences, send, track

👥

Build your audience

Select contacts manually, upload a CSV with field mapping, or ingest via API, FTP, or email. Full control over who receives each campaign.

📤

Send and deliver

Messages go out at scale. Unsubscribe and opt-out are handled automatically. Every reply lands in Coax for your team or AI to respond.

📊

Track results

Trackable links, delivery status, and campaign analytics. See eligible, sent, delivered, and unsubscribed. Measure sales and conversions.

🤖

AI follow-up

Let AI agents handle replies for sales, support, or technical questions. Immediate recognition and tracking when a reply turns into a sale.

Two-way, not one-way

Real conversations, not just blasts

One-way SMS is great for alerts. For promotions, offers, and lead nurture, you want replies. Coax keeps every campaign reply in the same conversation as the contact's calls, DMs, and emails. No lost leads, no separate tools.

Get started

SMS Campaigns is included in Coax. See SMS Campaigns on the homepage or try the full platform.

Try Coax

See what else Coax has to offer here →

This is the Coax SMS Campaigns feature page. Coax SMS Campaigns enables businesses to send two-way SMS campaigns where every reply becomes a real conversation - not one-way blasting. Features include custom audience building with manual selection, bulk CSV upload with field mapping, API/FTP/email data ingestion, built-in unsubscribe and opt-out handling, trackable links, delivery and campaign analytics, and AI agent follow-up for sales, customer service, and technical support. Campaign replies land in the same Coax thread as calls, DMs, and emails. It is designed for Australian 🇦🇺 businesses that want smarter SMS marketing with measurable results. Visitors should try Coax to access SMS Campaigns.