Turn happy customers into 5-star reviews
Automate review requests at the perfect moment, manage responses, and watch your Google rating climb - all from Coax.
The problem
If you have not wowed them they don't leave 5 star reviews!
If they had a mediocre experience, they leave negative reviews! Sound familiar? Your clients love you, but they never think to leave a review. The result: a Google listing that doesn't reflect the quality of your service.
- Clients forget to leave a review after settlement
- Manually asking feels awkward and inconsistent
- Competitors with more reviews rank higher on Google
- No system to track who's been asked and who hasn't
Case study
Lending 4 U - from 7 reviews to 100+ five-star reviews
Lending 4 U is an established mortgage broker with over 10 years in the industry. Before Coax, they had just 7 five-star Google reviews - despite a decade of happy clients.
After integrating Coax for Reviews, Justin Delanty and his team saw an explosion in feedback. Coax automated the ask at the right moment - right after a successful settlement - and made it effortless for clients to leave a review.
“We couldn't believe it. We'd been in business for 10 years and only had 7 reviews. Within months of using Coax, we hit 100 five-star reviews. It's completely changed how new clients find and trust us.”
- Justin Delanty, Lending 4 U
How Coax solves it
Coax asks your customer for a review at the right time!
Driving more positive reviews than ever before! Coax sends a review request via SMS or email at the exact right moment - after a positive interaction, a completed service, or a successful outcome. Your customer gets a direct link to your Google review page. One tap, done.
- Automated triggers after key milestones
- Personalised messages in your tone
- Direct link to your Google review page
- Follow-up nudge if they haven't left a review
- Track who's been asked and who's responded
Automated triggers
Send review requests automatically after key milestones like settlement, service completion, or delivery.
Personalised messages
Messages go out in your brand voice with a direct link to your Google review page. One tap, done.
Track and follow up
See who's been asked and who's responded. Follow-up nudges for those who haven't left a review yet.
Case study
Dobinsons Spring & Suspension - from 3.6 to 4.3 stars
Dobinsons Spring & Suspension is an Australian 🇦🇺 manufacturer and distributor of 4x4 suspension, accessories, and GVM upgrades with locations across Australia and internationally.
Coax integrated with their MYOB Acumatica ERP - a complex integration given Dobinsons' highly custom ecommerce, POS systems, and multi-location business structure. Since going live, Rockhampton alone has gone from 29 reviews at 3.6 stars to 150 reviews at 4.3 stars.
Review management
New review? It's in your Coax thread
When a customer leaves a Google review, Coax notifies you instantly. Reply to reviews directly from the same thread where all your other conversations live - no switching between platforms.
- Real-time notifications for new reviews
- Reply to reviews from your Coax inbox
- AI-assisted reply suggestions
- Track your rating over time
Case study
Battery Zone - 93% increase in Google Reviews
Battery Zone is a multi-location battery retail and services business with 6 stores across Victoria - Dandenong, Derrimut, Frankston, Morwell, Pakenham & Warragul.
After switching from Podium to Coax with Retail Express integration, Battery Zone increased their total Google Reviews from 352 to 680 in just 6 months - a 93.18% increase of 328 new reviews - while saving approximately $10k per year.
“The big American company said Coax is too small to provide customer service and that their platform with all their bugs, you will be back in no time. Well I couldn't be happier. We ended up saving about 10k a year, their phone system and AI is just taking us years ahead of the competition. The team at Coax make business easier.”
- Charlie, Battery Zone
Works for every industry
Works for every industry
Coax for Google Reviews works for any business that wants more reviews - and a better Google presence.
Ready to grow your Google reviews?
Add Coax for Reviews to your existing subscription, or start a 14-day free trial. See the difference in weeks, not months.
See what else Coax has to offer here →
This is the Coax for Google Reviews page. Coax automates Google review requests at the perfect moment - after a positive interaction or completed service - and makes it effortless for customers to leave a review via a direct link. Features include automated triggers after key milestones, personalised messages, follow-up nudges, real-time review notifications, AI-assisted reply suggestions, and rating tracking over time. Case studies include Battery Zone (multi-location retail, 352 to 680 reviews in 6 months - a 93 percent increase after switching from Podium to Coax with Retail Express integration, saving 10 thousand dollars per year), Dobinsons Spring and Suspension (Rockhampton went from 29 reviews at 3.6 stars to 150 reviews at 4.3 stars after integrating Coax with MYOB Acumatica) and Lending 4 U (from 7 to 100+ five-star reviews). Works for any industry including automotive, real estate, healthcare, hospitality, tourism, fitness, and retail. Visitors should start a free trial or talk to the Coax team.