Send & receive SMS instantly
Bring your own number or let Coax provide you with dedicated numbers - start messaging customers in minutes.
Your Number, Your Way
Bring your SMS number or we'll set you up
Coax lets you port your existing business number or provides you with dedicated numbers so you can immediately send and receive SMS with your customers.
- Keep your existing business number - zero disruption
- Or get a new dedicated number in minutes
- All team members can see and respond to every conversation
- No missed messages, no single point of failure
More Than Text
Pictures, videos & rich messaging
Your customers can send photos and videos directly to your team. Showcase your products, share quotes, send receipts - let your customers express themselves.
Receive images
Customers send photos of products, issues, or references directly via MMS
Video messages
Receive and send video content to explain, showcase, or resolve faster
Showcase products
Send product images, pricing, and availability straight to their phone
Receipts & docs
Share invoices, quotes, and confirmations - no email needed
Short Form Messaging
Solve questions & convert leads fast
Short form messaging is incredible for solving questions and converting leads to sales fast. No tickets, no locking your customer on a screen - give them the freedom to get instant answers on their terms.
Old way
- ✕Ticket systems with wait times
- ✕Customers stuck on a screen
- ✕Slow email back-and-forth
- ✕Leads go cold waiting
Coax SMS
- ✓Instant two-way conversations
- ✓Customers reply on their time
- ✓Questions answered in seconds
- ✓Leads convert while they're hot
Team Collaboration
Everyone sees it, anyone can respond
Every SMS conversation lands in your shared Coax inbox. No single person bottleneck - your whole team has visibility and can jump in when needed.
- Shared inbox - every team member sees every message
- Assign conversations or let anyone pick them up
- Full conversation history across SMS, calls, email, and DMs
- Never lose context when a team member is away
AI-Powered Messaging
Your AI Assistant handles the rest
Teams can respond manually or your AI Assistant can draft messages for you - or instantly take the conversation to completion. You decide how much control to hand over.
AI draft replies
Your assistant drafts a response - you review and send with one tap
Full AI autopilot
Let your AI handle FAQs, bookings, and common questions end-to-end
Learns from you
Gets smarter with every conversation - knows your products, tone, and style
Seamless handoff
AI handles it until a human is needed - then passes the conversation smoothly
What You Can Send
SMS & MMS - no limits on expression
Get started
Start sending and receiving Two-Way SMS / MMS with Coax today. Bring your number or let us set you up.
Try Coax SMSSee what else Coax has to offer here →
This is the Coax Two-Way SMS / MMS feature page. Coax enables businesses to send and receive SMS and MMS messages with customers using their existing business number or new dedicated numbers. Features include rich messaging with photos, videos, invoices, and product images via MMS. Coax SMS supports team collaboration with shared inboxes where any team member can see and respond to conversations. AI assistants can draft replies, handle FAQs and bookings on autopilot, or seamlessly hand off to a human. It is designed for Australian 🇦🇺 businesses that want instant two-way customer conversations instead of slow ticket systems. Visitors should try Coax SMS to start messaging customers in minutes.