Email Integration

Gmail / Outlook

Keep your threads, send and receive, either from your mail client or inside Coax. Your choice.

Try Coax Email

Works Both Ways

Your inbox or Coax - you decide

Connect your Gmail or Outlook account and keep working exactly how you want. Reply from your mail client and it syncs to Coax. Reply from Coax and it syncs to your mail client. Every thread stays intact, every conversation in one thread.

  • Send and receive from Gmail or Outlook as normal
  • Or send and receive directly from inside Coax
  • Threads stay linked across both platforms
  • Your team sees every email conversation alongside calls, DMs, and SMS

Gmail

Full two-way sync with your Google Workspace or personal Gmail

Outlook

Full two-way sync with Microsoft 365 or Outlook accounts

Compose in Coax

Gmail / Outlook style compose

Compose emails inside Coax with the same familiar layout - From, To, Cc, Subject, rich text editor, and your signature. Send from your mail client or directly from Coax.

Example of compose email in Coax - Gmail/Outlook style interface with From, To, Cc, Subject, signature selector, rich text editor, and professional email signature

Email Signatures

Include your signatures or create new ones

Your existing email signatures carry over automatically. Or create and manage signatures directly from within Coax. Professional emails, every time.

  • Existing Gmail / Outlook signatures sync automatically
  • Create and edit signatures inside Coax
  • Different signatures for different team members
  • Consistent branding across every outbound email

Send Alias

Send from any alias

Need to send from a shared address like info@ or support@? Coax lets you choose which email address you send from, so customers always see the right sender.

info@support@sales@bookings@

One Conversation

Email sits alongside every other channel

When a customer emails you, it lands in the same conversation as their calls, DMs, SMS, and WhatsApp messages. Full context, zero tab-switching.

Threaded emails

Full email threads preserved exactly as they appear in your mail client

Attachments

Send and receive files, images, and documents without leaving Coax

Team visibility

Everyone sees the email thread alongside calls, DMs, and SMS

AI summaries

Your AI Assistant summarises long email threads so you can respond faster

Team Email

Shared inboxesAvailable now

Manage customer email together in a shared inbox. Keep your team's email conversations in Coax, alongside calls, DMs, SMS, and WhatsApp.

Get Started

Connect your Gmail or Outlook and start managing email inside Coax today.

Try Coax Email

See what else Coax has to offer here →

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Book a demo or grab yourself a trial. One platform for all your communications - no commitment until you're ready.

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