Gmail / Outlook
Keep your threads, send and receive, either from your mail client or inside Coax. Your choice.
Works Both Ways
Your inbox or Coax - you decide
Connect your Gmail or Outlook account and keep working exactly how you want. Reply from your mail client and it syncs to Coax. Reply from Coax and it syncs to your mail client. Every thread stays intact, every conversation in one place.
- Send and receive from Gmail or Outlook as normal
- Or send and receive directly from inside Coax
- Threads stay linked across both platforms
- Your team sees every email conversation alongside calls, DMs, and SMS
Gmail
Full two-way sync with your Google Workspace or personal Gmail
Outlook
Full two-way sync with Microsoft 365 or Outlook accounts
Compose in Coax
Gmail / Outlook style compose
Compose emails inside Coax with the same familiar layout - From, To, Cc, Subject, rich text editor, and your signature. Send from your mail client or directly from Coax.
Email Signatures
Include your signatures or create new ones
Your existing email signatures carry over automatically. Or create and manage signatures directly from within Coax. Professional emails, every time.
- Existing Gmail / Outlook signatures sync automatically
- Create and edit signatures inside Coax
- Different signatures for different team members
- Consistent branding across every outbound email
Send Alias
Send from any alias
Need to send from a shared address like info@ or support@? Coax lets you choose which email address you send from, so customers always see the right sender.
One Conversation
Email sits alongside every other channel
When a customer emails you, it lands in the same conversation as their calls, DMs, SMS, and WhatsApp messages. Full context, zero tab-switching.
Threaded emails
Full email threads preserved exactly as they appear in your mail client
Attachments
Send and receive files, images, and documents without leaving Coax
Team visibility
Everyone sees the email thread alongside calls, DMs, and SMS
AI summaries
Your AI Assistant summarises long email threads so you can respond faster
Coming Soon
Groups Coming Soon
Group email is on the way. Shared inboxes, distribution lists, and team email management - all inside Coax. Stay tuned.
See what else Coax has to offer here →
This is the Coax Email integration page. Coax connects with Gmail and Outlook for full two-way email sync. Users can send and receive email from their regular mail client or from inside Coax - threads stay linked across both platforms. Features include email signature management, send-from alias support (info@, support@, sales@), threaded email alongside calls, DMs, SMS and WhatsApp, attachment support, team visibility, and AI-powered email thread summaries. Group email and shared inboxes are coming soon. It is designed for businesses that want all customer communication channels in one place. Visitors should connect their Gmail or Outlook to try Coax Email.