Coax for Automotive
Unified communications and Conversational AI for every corner of the automotive industry.
Automotive Verticals
Built for every corner of the automotive industry
Whether you run a dealership, workshop, smash repair shop, or parts business - Coax brings all your customer conversations into one place.
Sales & Service
Sales and Service with Coax Conversational AI
Whether a customer is enquiring about a new vehicle, booking a service, or following up on a trade-in, Coax keeps the conversation flowing. Your AI Assistant handles the heavy lifting while your team focuses on closing deals and delivering great service.
Customer enquiries
AI responds instantly to leads, qualifies interest, and books appointments
Service bookings
Automate service reminders, booking confirmations, and status updates
Follow-ups
AI keeps the conversation alive after quotes, repairs, and service visits
Review requests
Automatically ask for Google Reviews after purchase or service completion
DMS Integration
Anything you can do in your DMS,
Coax can make happen
Just connect Coax to your DMS. That's it. Every action, every update, every customer interaction your DMS handles can now flow through Coax.
How the DMS connection works
- Connect Coax to your existing DMS - no rip and replace
- Customer data syncs automatically between platforms
- Service bookings, sales leads, and updates flow both ways
- Your team works in Coax while the DMS stays updated behind the scenes
- One connection, every channel - calls, SMS, email, DMs, WhatsApp
Every Channel
Reach your customers on every channel
Customers reach out however they want. Coax brings it all together so your Sales and Service teams never miss a beat.
AI That Sells & Services
Your AI Assistant learns your business
Coax AI learns from every conversation across Sales and Service. It knows your stock, your services, your pricing, and your customers. The more you use it, the better it gets.
- Instant responses to enquiries - 24/7
- Qualifies leads before they reach your Sales team
- Drafts replies for your team to review and send
- Handles FAQs about finance, trade-ins, service costs, and availability
- Seamless handoff to a human when the customer needs it
We're ready and waiting
Connect Coax to your automotive business and start transforming customer communications today.
See what else Coax has to offer here →
This is the Coax automotive industry landing page. Coax is an all-in-one SaaS communication platform based in Australia that serves the entire automotive industry. The platform integrates with dealer management systems (DMS) and provides unified customer communications powered by Conversational AI. Features include AI-powered responses to vehicle enquiries, service booking automation, review requests, and multi-channel communication across phone, SMS, email, WhatsApp, and social DMs. Coax serves automotive dealers, mechanics, smash repair shops, dismantlers, parts suppliers, and ecommerce operators. Visitors should explore the automotive verticals or get started with Coax.