Cascade Ring

Ring devices in sequence

Set up a ring order so calls cascade through your team. Ring the receptionist first, then the sales team, then the manager. If no one answers, the call moves to voicemail or AI. No call slips through the cracks.

Try Coax PhonesAll Phone Features

How cascade ring works

  • Define your ring order for each number
  • Calls ring the first person or group
  • After a set time calls move to the next in line
  • Final fallback to voicemail or AI Assistant
  • Customise ring duration at each step

Use cases

🛎️

Reception First

Ring front desk then overflow to team.

📈

Sales Priority

Ring available reps in order of priority.

🌙

After Hours

Cascade to on-call staff then voicemail.

Explore more

More Phone Features

Click to Dial

One-click calling from any browser tab

Browser Dialer

Make and receive calls without leaving the tab

Mobile App

Full Coax experience on iOS and Android

Warm Transfer

Brief your colleague before transferring

Call Forwarding

Forward calls to any number or device

Simultaneous Ring

Ring all devices and users at once

View All Phone Features →

Get started with Coax Phones

Add Coax Phones to your existing subscription, or sign up for a trial now.

Try Coax Phones

See what else Coax has to offer here →

Get started

Try before you buy. We've got you.

Book a demo or grab yourself a trial. One platform for all your communications - no commitment until you're ready.

Grab a FREE TrialBook a Demo