Call Recording

Record, transcribe, summarise

Every call is recorded, transcribed, and summarised by AI. No note-taking required. Spot patterns, identify training opportunities, track sentiment over time, and turn call data into actionable business decisions.

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After every call

Full call recording stored securely
AI transcription of the entire conversation
Sentiment analysis and key discussion points
Action items captured automatically
Contact record updated with new details

What the AI captures

😊

Sentiment

Positive/negative/neutral analysis

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Summary

Key discussion points

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Action Items

Tasks created automatically

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Contact Updates

New details saved to profile

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More Phone Features

Click to Dial

One-click calling from any browser tab

Browser Dialer

Make and receive calls without leaving the tab

Mobile App

Full Coax experience on iOS and Android

Warm Transfer

Brief your colleague before transferring

Call Forwarding

Forward calls to any number or device

Cascade Ring

Ring devices and users in sequence

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