Call Forwarding

Forward calls anywhere

Forward calls to any number, any device, any team member. Set up forwarding rules based on time of day, caller, or availability. Never miss a call, even when you are away from your desk.

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Forwarding options

  • Forward to any Australian or international number
  • Time-based forwarding rules
  • Forward based on caller or number dialled
  • Forward to mobile when away from desk
  • Forward to AI Assistant or voicemail as fallback

Common setups

🌆

After Hours

Forward to on-call mobile after 5pm.

📲

Overflow

Forward to another team when the first is busy.

🏖️

Holiday

Forward all calls to a backup number.

Explore more

More Phone Features

Click to Dial

One-click calling from any browser tab

Browser Dialer

Make and receive calls without leaving the tab

Mobile App

Full Coax experience on iOS and Android

Warm Transfer

Brief your colleague before transferring

Cascade Ring

Ring devices and users in sequence

Simultaneous Ring

Ring all devices and users at once

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